Yes, the facility has convenient key collection boxes. If you request this option, a video with instructions and the updated code will be sent to you on WhatsApp.

The structure, built in 2023, is largely made of wood and follows ecological standards. High-quality and, where possible, “zero miles” materials were used.

Generally, access to the rooms is by lift directly from the garage. Should you prefer not to use the lift, it is possible to access the rooms via the outside stairs and the back entrance (please indicate this preference when booking).

Yes, you will be given the password upon arrival.

A baker in the region provides us with everything fresh from the day. You can therefore order what you prefer on the day of your arrival, before 6 p.m. In the communal area there is a coffee and cappuccino machine and a kettle that will allow you to prepare your own hot drinks.

Yes, there is a well-stocked wine cellar in the common area with local and foreign wines, craft beers and soft drinks. You can serve yourself freely and pay for what you consume at the check-out.

We have an agreement with a butcher in the region who prepares plates of local charcuterie and cheese (on reservation). You can then pair it with the drink of your choice, which you will find directly in the fridge.

We are happy to recommend the best restaurants in the region. With some we also have partnerships that allow you to save 10%.

Certainly: there are several recommendations for food delivery which is conveniently delivered directly to The Window and which you can consume while enjoying a beautiful view of the castles and the city.

Yes, USB/USB-C sockets are available in the rooms with a voltage of 230 volts.

There is a secure space in the garage for bicycles and a kit for basic repairs.

If requested, we will gladly refresh your sportswear at no extra cost.

We have a garage with parking spaces reserved for The Window guests. One of these is dedicated to electric cars and you can recharge your car for 0.50 CHF per KW. Garage parking is offered free of charge to all guests who book on the website (15.- CHF for those who book on Booking.com).

Our rooms are cleaned at the end of each stay. For longer stays of at least one week, there is an intermediate cleaning in the middle of your stay. If your stay is less than one week but you still wish to use this service, please let us know in advance.